Experience
[F5 Networks]
Title: Consultant | Covering Americas
From March 2019 to present, based in São Paulo
░ Engaging closely with customers to design & develop the solution to fulfill customer needs by understanding the customer challenges and architecture;
░ Navigating the customer organization, serving as a technical expert and trusted advisory;
░ Managing technical escalation on product-related issues;
░ Extensive hands-on experience with LTM, ASM, and DNS;
░ Design and deploy LTM, Web Application Firewall (BIG-IP ASM) and GTM for high profile customers in all Americas;
░ Perform occasionally pre-sales work for the Regional Services Sales team, understanding customer’s requirements and building a proper statement of work;
░ Working closely with partners.
Title: Consultant | Covering Americas
From March 2019 to present, based in São Paulo
░ Engaging closely with customers to design & develop the solution to fulfill customer needs by understanding the customer challenges and architecture;
░ Navigating the customer organization, serving as a technical expert and trusted advisory;
░ Managing technical escalation on product-related issues;
░ Extensive hands-on experience with LTM, ASM, and DNS;
░ Design and deploy LTM, Web Application Firewall (BIG-IP ASM) and GTM for high profile customers in all Americas;
░ Perform occasionally pre-sales work for the Regional Services Sales team, understanding customer’s requirements and building a proper statement of work;
░ Working closely with partners.
[Global Hitss]
Title: Information Security Manager | Covering Brazil
From December 2016 to March 2019, based in Rio de Janeiro
░ Manages a team of technical professionals;
░ Managing SOC infrastructure, including Data Center, Routing, Switching, Web servers, DNS, File Server, Authentication, Virtualization, Anti-virus, backup service.
░ Responsible for planning CAPEX and OPEX related with infrastructure and security;
░ Security expert and trusted advisory;
░ Responsible for design and sizing security solutions multiple vendors;
░ Project manager for important implementations inside SOC;
░ Responsible for homologating new technologies.
Title: Information Security Manager | Covering Brazil
From December 2016 to March 2019, based in Rio de Janeiro
░ Manages a team of technical professionals;
░ Managing SOC infrastructure, including Data Center, Routing, Switching, Web servers, DNS, File Server, Authentication, Virtualization, Anti-virus, backup service.
░ Responsible for planning CAPEX and OPEX related with infrastructure and security;
░ Security expert and trusted advisory;
░ Responsible for design and sizing security solutions multiple vendors;
░ Project manager for important implementations inside SOC;
░ Responsible for homologating new technologies.
[Global Hitss]
Title: Information Security Specialist | Covering Brazil
From August 2016 to December 2016, based in Rio de Janeiro
░ Assigned to work internally in the SNOC (Security and Network Operation Center), serving as security expert and trusted advisor;
░ Responsible for design and sizing security solutions multiple vendors;
░ Working on support area as Tier 3, installing and troubleshooting network security solutions for strategic customers;
░ Creating new and improving existing procedures and processes of customer care, escalation between levels and troubleshooting;
░ Responsible for homologate new technologies.
Title: Information Security Specialist | Covering Brazil
From August 2016 to December 2016, based in Rio de Janeiro
░ Assigned to work internally in the SNOC (Security and Network Operation Center), serving as security expert and trusted advisor;
░ Responsible for design and sizing security solutions multiple vendors;
░ Working on support area as Tier 3, installing and troubleshooting network security solutions for strategic customers;
░ Creating new and improving existing procedures and processes of customer care, escalation between levels and troubleshooting;
░ Responsible for homologate new technologies.
[Fortinet]
Title: Systems Engineer (Telco) | Covering Brazil
From March 2015 to December 2015, based in Rio de Janeiro
░ Engaging closely with customers to design & develop the solution to fulfill customer needs by understanding the customer challenges and architectures;
░ Working as Pre and Post-Sales Systems Engineer including hands-on and PoC, focused on carrier & ISP’s;
░ Navigating the customer organization, served as technical expert and trusted advisor;
░ Led and supported large scale RFQ/RFI/RFP responses for Telco and Enterprise environments;
░ Delivering technical workshops to customers and partners.
Title: Systems Engineer (Telco) | Covering Brazil
From March 2015 to December 2015, based in Rio de Janeiro
░ Engaging closely with customers to design & develop the solution to fulfill customer needs by understanding the customer challenges and architectures;
░ Working as Pre and Post-Sales Systems Engineer including hands-on and PoC, focused on carrier & ISP’s;
░ Navigating the customer organization, served as technical expert and trusted advisor;
░ Led and supported large scale RFQ/RFI/RFP responses for Telco and Enterprise environments;
░ Delivering technical workshops to customers and partners.
[Citrix]
Title: Senior Systems Engineer (Telco) | Covering Brazil and South Cone
From August 2013 to February 2015, based in Rio de Janeiro
░ Engaging closely with customers to design & develop the solution to fulfill customer needs by understanding the customer challenges and architectures.
░ Working as Pre-Sales Systems Engineer including hands-on and PoC, focused on carrier & ISP’s;
░ Navigating the customer organization, served as technical expert and trusted advisor;
░ Led and supported large scale RFQ/RFI/RFP responses for Telco and Enterprise environments;
░ Delivering technical workshops to customers and partners.
Title: Senior Systems Engineer (Telco) | Covering Brazil and South Cone
From August 2013 to February 2015, based in Rio de Janeiro
░ Engaging closely with customers to design & develop the solution to fulfill customer needs by understanding the customer challenges and architectures.
░ Working as Pre-Sales Systems Engineer including hands-on and PoC, focused on carrier & ISP’s;
░ Navigating the customer organization, served as technical expert and trusted advisor;
░ Led and supported large scale RFQ/RFI/RFP responses for Telco and Enterprise environments;
░ Delivering technical workshops to customers and partners.
[Citrix]
Title: Senior Systems Engineer (Telco) | Covering Brazil and South Cone
From June 2013 to July 2013, based in New York
░ Working as Senior Pre-Sales Systems Engineer in Telco, focused on carriers and ISP’s (ByteMobile division).
Title: Senior Systems Engineer (Telco) | Covering Brazil and South Cone
From June 2013 to July 2013, based in New York
░ Working as Senior Pre-Sales Systems Engineer in Telco, focused on carriers and ISP’s (ByteMobile division).
[Radware]
Title: Systems Engineer | Covering all countries around the globe
From July 2012 to May 2013, based in New York
░ Working on support area as Tier 3, installing and troubleshooting network infrastructure, provided solutions on network performance, high availability and security;
░ Managing technical escalation on product related issues and worked with Product Manager on product fixes;
░ Extensive hands on experience with ADC, Link Load Balancing, Behavioral IPS and WAF.
Title: Systems Engineer | Covering all countries around the globe
From July 2012 to May 2013, based in New York
░ Working on support area as Tier 3, installing and troubleshooting network infrastructure, provided solutions on network performance, high availability and security;
░ Managing technical escalation on product related issues and worked with Product Manager on product fixes;
░ Extensive hands on experience with ADC, Link Load Balancing, Behavioral IPS and WAF.
[Radware]
Title: Systems Engineer | Covering Virginia, Maryland and Washington D.C.
From August 2011 to July 2012, based in Virginia
░ Engaging closely with customers to design & develop the solution to fulfill customer needs by understanding the customer challenges and architectures.
░ Working as Pre and Post-Sales Systems Engineer including hands-on and PoC;
░ Managing technical escalation on product related issues and work with Product Manager on product fixes;
░ Extensive hands on experience with Application Delivery Controller, Link Load Balancing, Behavioral IPS and Web Application Firewall.
Title: Systems Engineer | Covering Virginia, Maryland and Washington D.C.
From August 2011 to July 2012, based in Virginia
░ Engaging closely with customers to design & develop the solution to fulfill customer needs by understanding the customer challenges and architectures.
░ Working as Pre and Post-Sales Systems Engineer including hands-on and PoC;
░ Managing technical escalation on product related issues and work with Product Manager on product fixes;
░ Extensive hands on experience with Application Delivery Controller, Link Load Balancing, Behavioral IPS and Web Application Firewall.
[Radware]
Title: Systems Engineer | Covering Latin American and Caribbean
From August 2007 to June 2011, based in Rio de Janeiro
░ Engaging closely with customers to design & develop the solution to fulfill customer needs by understanding the customer challenges and architectures.
░ Working as Pre and Post-Sales Systems Engineer including hands-on and PoC;
░ Acting as technical lead during the delivery phase guiding the project manager around technical complexities and sharing with the engineers the implementation activities;
░ Navigating the customer organization, served as technical expert and trusted advisory;
░ Extensive hands on experience all company portfolio;
░ Working closely with channel partner;
░ Led and supported large scale RFQ/RFI/RFP responses for complex environments;
░ Managing technical escalation on product related issues and work with Product Manager;
░ Providing onsite post-sale support to strategic customers in terms of resolution of all issues affecting their network including installations and troubleshooting.
░ Creating and delivered of training to end users, system integrator, partners and distributors.
░ Delivering technical workshops to customers and partners.
Title: Systems Engineer | Covering Latin American and Caribbean
From August 2007 to June 2011, based in Rio de Janeiro
░ Engaging closely with customers to design & develop the solution to fulfill customer needs by understanding the customer challenges and architectures.
░ Working as Pre and Post-Sales Systems Engineer including hands-on and PoC;
░ Acting as technical lead during the delivery phase guiding the project manager around technical complexities and sharing with the engineers the implementation activities;
░ Navigating the customer organization, served as technical expert and trusted advisory;
░ Extensive hands on experience all company portfolio;
░ Working closely with channel partner;
░ Led and supported large scale RFQ/RFI/RFP responses for complex environments;
░ Managing technical escalation on product related issues and work with Product Manager;
░ Providing onsite post-sale support to strategic customers in terms of resolution of all issues affecting their network including installations and troubleshooting.
░ Creating and delivered of training to end users, system integrator, partners and distributors.
░ Delivering technical workshops to customers and partners.
[Petrobras]
Title: Senior Support Engineer and Security Analyst | Covering all offices and branches
From January 2004 to July 2007, based in Rio de Janeiro
░ Management of the network security infrastructure, providing full design, installation and support on e-commerce and many others network environments;
░ Validating prospective new technologies and vendors;
░ International Activity: Responsible for the adequacy of security in Petrobras' office in Singapore (on site);
░ Led technical staff on implementation network projects (physical and logical), responsible for technical documentation at Transpetro.
░ Managing the enterprise network at Transpetro in Duque de Caxias – RJ and branch offices.
Title: Senior Support Engineer and Security Analyst | Covering all offices and branches
From January 2004 to July 2007, based in Rio de Janeiro
░ Management of the network security infrastructure, providing full design, installation and support on e-commerce and many others network environments;
░ Validating prospective new technologies and vendors;
░ International Activity: Responsible for the adequacy of security in Petrobras' office in Singapore (on site);
░ Led technical staff on implementation network projects (physical and logical), responsible for technical documentation at Transpetro.
░ Managing the enterprise network at Transpetro in Duque de Caxias – RJ and branch offices.
[AT&T Latin America]
Title: Network Analyst | Covering Brazil
From August 2000 to December 2003, based in Rio de Janeiro
░ Provisioning Area: Responsible for customer's interconnection projects, including:
» Voice
» Data
» Internet access.
░ Supporting special projects and international access projects;
░ Developing IP control tool for AT&T Brazil, worked directly in the database implementation.
Title: Network Analyst | Covering Brazil
From August 2000 to December 2003, based in Rio de Janeiro
░ Provisioning Area: Responsible for customer's interconnection projects, including:
» Voice
» Data
» Internet access.
░ Supporting special projects and international access projects;
░ Developing IP control tool for AT&T Brazil, worked directly in the database implementation.
[Petrobras]
Title: Telecommunications Technician and Systems Analyst | Covering all offices and branches
From January 1996 to July 2000, based in Rio de Janeiro
░ Full support and installation - Networking systems such as Firewall, Routers and Switches;
░ Full support and installation - Unix/Linux and Windows Server Administrator;
░ UNIX shell Development;
░ Webmaster / Web Design;
░ Systems developing:
» dBase III Plus
» Clipper
» C
» Visual Basic
Title: Telecommunications Technician and Systems Analyst | Covering all offices and branches
From January 1996 to July 2000, based in Rio de Janeiro
░ Full support and installation - Networking systems such as Firewall, Routers and Switches;
░ Full support and installation - Unix/Linux and Windows Server Administrator;
░ UNIX shell Development;
░ Webmaster / Web Design;
░ Systems developing:
» dBase III Plus
» Clipper
» C
» Visual Basic
